Introduction
This privacy notice applies to this website and other interactions, such as when you create an account, purchase or sign up for a product or service, subscribe to updates, open a support ticket, or contact us by email, phone, or social media. If you do not agree with the terms, please do not access this website or use its services.
What Data Do We Collect About You?
Personal data means any information capable of identifying an individual. It does not include anonymised data. We may collect and process different types of personal data.
Communication Data
Messages sent through contact forms, email, text, social media messaging, social media posts, or other communication channels.
Customer Data
Purchase-related information such as name, billing address, email address, phone number, contact details, purchase details, and payment-related details.
User Data
Data about how you use our website and online services, including content, files, courses, quizzes, surveys, or other content you upload or create.
Technical Data
IP address, login data, browser details, page visits, navigation paths, time zone settings, and device technology information.
Marketing Data
Your preferences for receiving marketing communications from us and third parties, along with your communication preferences.
Other Information Collected
We may collect data directly from you when you fill forms on our site or send emails. We may also automatically collect certain data through cookies and similar technologies. Please see our
Cookie Policy for more details. We may receive data from third parties such as analytics providers, advertising networks, search information providers, payment providers such as Stripe and PayPal, delivery services, data brokers, aggregators, and publicly available sources.
Third Parties or Publicly Available Sources
We may receive personal data about you from various third parties and public sources. Third-party integrations may include:
Zapier.com
MailChimp.com
Google.com
Facebook.com
Segment.io
Sensitive Data
We do not collect any Sensitive Data about you. Sensitive data includes details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, genetic or biometric data, criminal convictions, and offences.
How We Use Your Personal Data
We will only use your personal data when legally permitted. The most common uses of your personal data are:
✓ Where we need to perform the contract between us.
✓ Where we need to process data in accordance with customer instructions.
✓ Where it is necessary for our legitimate interests or those of a third party.
✓ Where we need to comply with a legal or regulatory obligation.
Purpose and Legitimate Basis for Processing
Communication Data: Used for communicating with you, record keeping, and establishing or defending legal claims.
Customer Data: Used to supply goods or services you purchased and keep transaction records.
User Data: Used to operate our website, provide relevant content, maintain security, and administer our business.
Technical Data: Used to analyse website usage, protect our website, deliver relevant content and advertisements, and improve marketing strategy.
Marketing Data: Used for promotions, relevant website content, advertisements, and measuring advertising effectiveness.
Marketing Communications
Our lawful ground for processing your personal data to send marketing communications is either your consent or our legitimate interests. You can ask us or third parties to stop sending marketing messages at any time by adjusting your preferences, following opt-out links in marketing messages, or contacting us through the website.
Disclosures of Your Personal Data
We may share your personal data with service providers and professional advisers, including online course platform providers, cloud infrastructure, video hosting, live video platforms, email providers, IT administration services, lawyers, bankers, auditors, insurers, government bodies, and third parties involved in business transfers.
Zenler
Amazon
Sendgrid
FileStack
Vimeo
Zoom
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorised way.
Data Retention
We retain your personal data only as long as necessary, including for legal, accounting, or reporting requirements. For tax purposes, basic customer information may be kept for six years after a customer relationship ends.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data.
Request access
Request correction
Request erasure
Object to processing
Request restriction
Request transfer
Withdraw consent
Cookies, Age Limitations & Contact
Cookies: You can set your browser to refuse all or some cookies. Some parts of this website may not function properly if cookies are disabled. For more information, please see our
Cookie Policy.
Age Limitations: By providing us with your data, you confirm that you are over 13 years of age.
Third Party Links: We may include links to third-party websites, addons, and applications. We are not responsible for their privacy statements.
Contact: You may contact us via the support/contact form on the website.
Data Protection Authority: If you are not happy with how your data is handled, you may complain to the Information Commissioner's Office at
www.ico.org.uk.
